Privacy Policy
This policy explains what we collect, how we use it, and the choices you have when using EatOnTap.
Information we collect
- Account data: name, email, phone.
- Order & delivery data: items, addresses, delivery notes, timestamps.
- Payment metadata: tokens and status from payment providers (we don’t store full card numbers).
- Device & usage data: app version, device type, IP, logs for security and diagnostics.
How we use your information
- Operate the service: process orders, coordinate delivery, and provide support.
- Improve product quality: measure performance, fix bugs, and prevent abuse.
- Personalize: recommend vendors, remember preferences, and show relevant offers.
- Legal compliance: tax, fraud prevention, and regulatory requests.
Sharing
We share data with vendors and couriers strictly to fulfil your orders, and with service providers (payments, analytics, messaging) under appropriate agreements. We do not sell personal data.
Your choices & rights
- Access, update or delete certain data by contacting support.
- Marketing emails include an unsubscribe link.
- You can request a copy of your data subject to verification.
Data retention & security
We keep information only as long as necessary for the purposes above and legal requirements, and use technical and organizational measures to protect it.
Questions? Email hello@eatontap.co.uk.